General Data Protection Regulation

Privacy Policy


Baptiste Thérapeute undertakes that the collection and processing of your data is carried out in a lawful, fair and transparent manner, in accordance with the General Regulations on Data Protection (RGPD) and Law No. 78-17 of January 6, 1978 relating to computers, files and freedoms.

The collection of personal data of its prospects and customers is limited to what is strictly necessary, in accordance with the principle of data minimization, and indicates what are the purposes pursued by the collection of such data, whether providing such data is optional or mandatory to manage the requests and who can take cognizance of it.


The Site: The entire site, web pages and online services offered by Baptiste Thérapeute, which operates the site accessible from the following URL address:

Cookies: A cookie is a piece of information deposited on the hard disk of an Internet user by the server of the site he or she is visiting. It contains several data: the name of the server that deposited it, an identifier in the form of a unique number, possibly an expiry date. This information is sometimes stored on the computer in a simple text file that a server accesses to read and record information.

Personal Data: Any information relating to an identified natural person or which can be identified, directly or indirectly, by reference to an identification number or to one or more elements specific to that person. It is for example, the User’s e-mail address.

The Publisher: The person, natural or legal person, who publishes communication services to the public online, i.e.: Baptiste Mattard (41 Avenue de Verdun, Building D 78290 Croissy Sur Seine) represented by its legal representative located at the said headquarters.

The User: The person using the Site and the services of

RGPD: General Regulation on the Protection of Personal Data applicable as of May 25, 2018.

Processing of personal data: Any operation or set of operations relating to such data, regardless of the process used (collection, recording, organization, storage, adaptation or modification, extraction, consultation, use, communication by transmission, dissemination or any other form of provision, reconciliation or interconnection, blocking, erasure or destruction.


In accordance with the law known as “Data-processing and Freedoms” of January 6, 1978 and General Regulation on the Protection of the Data 2016/679 (RGPD), the information concerning you is intended for, person in charge of the treatment. You have a right of access, correction and suppression of the data which concern you. You can exercise it by sending an e-mail to
If you are registered with one of our lists of communication by email, we inform you that we record the statistics on the emails which you receive, for a duration of 3 years.

By connecting you to this site published and put on line by, you reach contents protected by the law, in particular by the provisions of the Code of the intellectual property. The editor authorizes only a strictly personal use of the data, information or contents to which you reach, limited to a temporary recording on your computer for the purpose of display on only one screen as well as the reproduction, in only one copy, for backup copy or printing on paper. Any other use is subject to our express prior authorisation. By continuing your visit to our site you agree to abide by the above restrictions. commits its customers to respect the laws in force and the ethical rules of use necessary to establish a relationship of trust between the sender of the message and its recipient. is based on a code of ethics for electronic communication. commits its clients to respect a set of obligations through its general conditions of services.
Any breach of these obligations may result in the suspension of a campaign or access to the platform.
The exchange or rental of files is treated within the framework of confidentiality agreements signed by


The person responsible for processing the personal data referred to herein is Baptiste Mattard, 41 Avenue de Verdun, Building D 78290 Croissy Sur Seine. France


In accordance with the law n° 78-17 of January 6, 1978, the user or customer has the right to access and correct personal information concerning him/her.

In accordance with the general regulations on data protection (RGPD/GDPR) applicable on 25 May 2018, the user or customer may obtain communication and, if necessary, correction or deletion of personal information concerning him/her. To do so, this person will have to prove his or her identity by sending all the documents attesting to his or her identity requested by the site publisher. He will have to use the contact form. In principle, access to the information available on or via the sites is made without having to provide any personal data, except for making an appointment. However, the site automatically collects and processes certain connection data for analysis via Google Analytics. In order to obtain certain additional services, users may be asked for personal information. In these cases, these data are included in our database and are processed in accordance with the provisions of the law of 25 May 2018, relating to the processing of personal data, and in accordance with our privacy policy. According to our data retention policy, personal data is kept for a maximum of 5 years.

Contact forms

The contact form is intended to establish confidential communication between us and is never used for any other purpose.


The main purpose of collecting your personal data is to provide you with a safe, optimal, efficient and personalized experience.

For customers who have registered directly on the site, we process their data for the execution of the service contract. For our newsletters, case studies and marketing material, we process your personal data on the basis of the explicit consent you have given for this purpose.

Newsletter and email marketing (Use of Third Party Sendinblue)

An unsubscribe link must be included in every newsletter and email marketing you send. For those of you who have explicitly chosen to receive our newsletter, you can easily unsubscribe by following the unsubscribe links included in each of these emails.

Statistical emails

Without this being systematic, we can analyze and track the different rates (e.g. clicks, opening and bounce rates) and the number of emails sent in order to measure the performance of our emailing campaigns.


The personal data concerning you collected on the site are intended for’s own use and may be transmitted to subcontracting companies that may call upon in the execution of its services. ensures compliance with data protection requirements for all its subcontracting companies.

Reminder: does not sell or rent your personal data to third parties for marketing purposes.

In addition, does not disclose your personal data to third parties unless: you (or your account administrator acting on your behalf) request or authorize the disclosure.

Disclosure is required to process transactions or provide services you have requested (e.g., for the purpose of verifying your good shipping practices or in connection with the processing of a purchase card with credit card companies). is compelled to do so by a government authority or regulatory body, in the event of a judicial requisition, subpoena or any other similar governmental or judicial requirement, or to establish or defend a legal claim;

Or the third party acts as an agent or subcontractor of in the performance of the services (for example, uses the services of a telecommunications company).

Currently the recipients of data are :
– Sendinblue: commercial e-mailing by mail
– PayPal: Payment management.
– Facebook : Ads management.
– Google : Ads management.


In accordance with the French Data Protection Act and the General Regulations on Data Protection 2016/679 (RGPD), you have the right to access, rectify and delete personal data concerning you that you can exercise by sending us a support ticket to by email at

Your requests will be processed within 30 days. We may request that your request be accompanied by a photocopy of proof of identity or authority.


Cookie retention time

In accordance with the recommendations of the CNIL, the maximum retention period for cookies is a maximum of 13 months after their first deposit in the User’s terminal, as is the duration of the validity of the User’s consent to the use of these cookies. The lifetime of cookies is not extended with each visit. The User’s consent must therefore be renewed at the end of this period.

The site contains a certain number of hypertext links to other sites, set up with the authorization of Baptiste MATTARD. However, Baptiste MATTARD has no possibility of verifying the content of the sites thus visited, and consequently will not assume any responsibility for this fact.

Browsing on the site is likely to cause the installation of cookie(s) on the user’s computer. A cookie is a small file, which does not allow identification of the user, but which records information relating to the navigation of a computer on a site. The data obtained in this way is intended to facilitate subsequent navigation on the site, and is also intended to allow various measures of frequentation.

Refusal to install a cookie may make it impossible to access certain services. However, the user can configure his computer in the following way to refuse the installation of cookies:

Under Internet Explorer: tool tab (cog icon in the top right-hand corner) / internet options. Click on Confidentiality and choose Block all cookies. Validate on Ok.

Under Firefox: at the top of the browser window, click on the Firefox button, then go to the Options tab. Click on the Privacy tab.
Set the Safekeeping Rules: use the custom settings for history. Finally uncheck it to disable cookies.

Under Safari: Click on the menu icon (symbolized by a cog) at the top right of the browser. Select Settings. Click on Show advanced settings. In the “Confidentiality” section, click on Content Settings. In the “Cookies” section, you can block cookies.

Under Chrome: Click on the menu icon (symbolized by three horizontal lines) at the top right of the browser. Select Settings. Click on Show Advanced Settings. In the “Privacy” section, click on Preferences. In the “Privacy” tab, you can block cookies.


General collects and stores your personal data for the purpose of fulfilling its contractual obligations as well as information on how and how often you use our services. Personal data shall be kept only for the time necessary to fulfill the purpose for which it was collected. only stores your data for the time necessary to provide the service, and as such, will instantly delete your data after deletion of your account. If the account remains active, retention varies depending on the type of data involved. For example, your statistical data that is more than 13 months old will be deleted while the account remains active. Other data may be deleted at any time in accordance with the provisions set out above.

Retention period for personal data

Retention of data for the duration of the contractual relationship

In accordance with article 6-5° of the law n°78-17 of January 6, 1978 relating to data processing, files and liberties, personal data subject to processing are not kept beyond the time necessary for the performance of the obligations defined at the time of the conclusion of the contract or the predefined duration of the contractual relationship.

Deletion of data after deletion of the account

Means shall be put in place to purge data in order to provide for their effective deletion as soon as the retention or archiving period necessary for the fulfilment of the purposes determined or imposed is reached. In accordance with the law n°78-17 of January 6, 1978 relating to data processing, the files and freedoms, you have in addition a right of suppression on your data which you can exert constantly by contacting

Deletion of data after 3 years of inactivity

For security reasons, if you have not authenticated yourself on the Site or have not been active (click on a link), you may not be able to access the Site or that you have not had an active behavior (click on a link) for a period of three years, you will receive an e-mail inviting you to log in as soon as possible, otherwise your data will be deleted from our databases.


The hosting servers on which processes and stores the databases are exclusively located within the European Union. undertakes to inform you immediately, insofar as we are legally authorised to do so, in the event of a request from an administrative or judicial authority relating to your data.


Within the framework of its services, attaches the utmost importance to the security and integrity of its clients’ personal data. Thus, and in accordance with the RGPD, undertakes to take all useful precautions in order to preserve the security of the data and in particular to protect them against any accidental or illicit destruction, accidental loss, alteration, distribution or unauthorized access, as well as against any other form of illicit processing or communication to unauthorized persons. To this end, implements the standard security measures of the digital industry to protect personal data from unauthorized disclosure. By using encryption methods recommended by the digital industry, takes the necessary measures to protect payment and credit card information (Note that Baptistetherapeute. com delegates the financial transactions to its administrative follow-up by PayPal services, ensuring the security of financial transactions) Furthermore, in order to prevent unauthorized access, to guarantee the accuracy and proper use of data, has put in place appropriate electronic, physical and management procedures to safeguard and preserve the data collected through its services. Nevertheless, no one can consider themselves completely safe from an attack by hackers. This is why in the event of a security breach, commits to inform you as soon as possible and to make its best efforts to take all possible measures to neutralize the intrusion and minimize its impact. In the event that you suffer damage due to the exploitation of a security flaw by a third party, undertakes to provide you with all necessary assistance so that you can assert your rights. Furthermore, if, by way of exception, the damage suffered results in part from a fault or gross negligence on the part of, you may obtain compensation within the limit of the liability ceiling referred to in our General Conditions of Sale and Use. It should be kept in mind that any user, client or hacker discovering a security flaw and the operator exposes himself to criminal sanctions and that will take all measures, including by filing a complaint and/or taking legal action, to preserve the data and rights of its users and its own and to limit the impact to the maximum.

Information of the User in the event of a security breach

We undertake to implement all appropriate technical and organisational measures using physical and logistical security measures in order to guarantee a level of security appropriate to the risks of accidental, unauthorised or illegal access, disclosure, alteration, loss or destruction of your personal data. In the event that we become aware of illegal access to your personal data stored on our servers or those of our service providers, or unauthorized access resulting in the realization of the risks identified above, we undertake to :

– Notify you of the incident as soon as possible if it meets a legal requirement;
– Examine the causes of the incident;
– Take the necessary measures within the limits of reasonableness in order to reduce the negative effects and prejudices that may result from the said incident.
– Limitation of Liability

Under no circumstances can the commitments defined in the above point concerning notification in the event of a security breach be assimilated to any admission of fault or liability for the occurrence of the incident in question.

ARTICLE 12: DATA PORTABILITY is committed to offering you the possibility of having all the data concerning you restored to you on simple request. The user is thus guaranteed a better control of his data, and keeps the possibility of reusing them. These data will have to be provided in an open and easily reusable format, directly in the hands of another data controller when this is desired and technically possible.


Baptiste Mattard may modify the General Conditions of Use at any time without prior notice to the user or patient.


Any dispute in connection with the use of the site is subject to French law. The competent courts of Paris shall have exclusive jurisdiction.